Ensuring regulated utilities comply with AUC decisions, orders, rules and relevant legislation

Enforcement process and reporting

Comprehensive, flexible dispute resolution and compliance processes

Make a complaint

Submit complaints related to compliance and enforcement issues in the Alberta utility industry

Complaint resolutions and AUC Enforcement decisions

Enforcement investigations and AUC enforcement decisions

Specified penalties

Enforcement of Alberta’s laws, rules and regulations around how utilities operate

Issued specified penalties

Recent specified penalties as a result of AUC investigations